Placing professional staff in UK finest homes
WHY CHOOSE UK CITY RESOURCES?
For over ten years, UK City Resources has refined our placement process to meet a single objective – to match each client’s unique needs with the right staff. We are widely recognized for our meticulous standards, broad service offerings, personalized approach, and exclusive network of professionals. We understand the art of service, the need for absolute discretion, and the special circumstances of our clients’ lives. We are proud to have grown our business almost entirely from returning clients and from referrals to our clients’ friends, family, and colleagues.
EXPERIENCED PROFESSIONALS
- We are experienced in filling domestic positions such as estate and house managers, property caretakers, executive housekeepers, butlers, chefs, nannies, and personal assistants.
- We are also highly successful in placing corporate and family office staff, from executive and administrative assistants to senior leadership roles such as family office directors, managers, and CFOs
- Through the years, our clients have challenged us to fill a wide range of unique and specialty positions, including bed and breakfast owner/operators, foreign language tutors and private teachers for school-aged children, life coaches, and corporate positions such as accountants, business managers, and human resource directors. Our team excels at finding the right talent for such specialized needs in addition to more typical positions.
THE UK CITY RESOURCES MATCH PLACEMENT PROCESS
Our four-step process helps ensure successful placements:
- Understand your needs. We work to know the intricacies of your home or office, andunderstand what and who will work well for you.
- Discreet and thorough search. We will carefully screen candidates whose qualifications best fit your profile with our multi-step process. We work closely with our clients and prospective candidates to ensure a good fit.
- Make the right match. Because your time is valuable, we will only present candidates that we believe are qualified and fit the profile you have outlined. Your UK City Resources representative will facilitate the process.
- Ongoing consultation. To ensure that the transition from candidate to new employee goes smoothly, we will help you establish and communicate expectations for your staff. We maintain ongoing communication with both our clients and the new employee throughout the transition period.
NATIONAL IN SCOPE
- UK City Resources has the ability to serve clients throughout the United Kingdom.
TEAM-FOCUSED APPROACH
- As a client, you will receive the dedicated attention of a well-trained team of placement specialists. Your dedicated search liaison is supported by a team of professional recruiters and our security department throughout the process.
Our personalized approach for successful placement
Each client receives the dedicated attention of a highly experienced UK City Resources specialist. We work with our clients to staff for known positions, and we provide guidance on how to create the optimal in-home or office team to best support your lifestyle.
Position Descriptions. We’ll discuss the responsibilities performed by staff in different roles and how those roles work together. We can provide Sample Position Descriptions and we can help you refine your own criteria for the candidate you ultimately hire. Our team will work with you to create a position description that captures the specifics of your needs.
Client References. Our close client relationships are at the center of our business. Our reference list includes current and past clients who have given their permission to be listed. We can share this list with you upon request. If you would like to speak with any of our clients about our services, we would be happy to arrange an introduction.
ADMINISTRATIVE STAFF
- Executive Assistant
- Personal Assistant
- Administrative Assistant
- Chief of Staff
- Aide de Camp
DOMESTIC STAFF
- Executive Housekeeper
- Housekeeper
- Houseman
- Laundress
- Domestic Couple
HOUSEHOLD AND ESTATE LEADERSHIP STAFF
- Director of Residences
- Estate Manager
- House Manager
- Property Manager
- Butler
GROUNDS/PROPERTY STAFF
- Caretaker/Groundskeeper
- Gardener
- Property Manager
- Ranch Staff
CHILDCARE STAFF
- Nanny
- Family Assistant
- Governess
- Tutor/Teacher
DRIVING/SECURITY STAFF
- Private Driver
- Security Director
- Executive Protection
FAMILY OFFICE STAFF
- Family Office Director
- Family Foundation Staff
CULINARY STAFF
- Chef
- Cook
CAREGIVERS
- Companion
Consulting Services
Our Consulting Services specialists are able to provide assessment, training, and customized materials to strengthen and enhance your staff’s performance. We also provide specialized services to help our clients manage their residences, offices, and businesses. We can review and assess your home and provide tailored staffing plans, set up a new residence, or downsize and reorganize a home. If you are interested in our Consulting Services, please call 0207 1579793 and a member of our team will set up a call with one of our Consulting Services specialists.
HOUSEHOLD CONSULTING SERVICES
- Staff Assessment. To ensure appropriate staffing and service levels, we begin with a site visit and assess current staff and residence(s) and provide written recommendations.
- Staff Training. We evaluate the ability and current performance of existing household staff, provide training and recommendations for improvement, and review service standards.
- Household Manual Creation. We assist in the creation of personalized household manuals that are customized to your needs. These may include instructions on the use of household technology, operating manuals and warranties, vendor and security contacts, preventative maintenance schedules, and household preferences.
- Specialized Household Consulting Services. We offer customized services that can include deep cleaning and inventories of household items in order to reorganize and streamline a residence or multiple residences.
- Additional Household Consulting Services. Such services include review and consolidation of the contents of an estate or residence to prepare for sale; evaluation of staff quarters or offices; and employer coaching to help our clients build and lead a more effective team.
HUMAN RESOURCES CONSULTING
- Legal Referrals and Human Resources-related Documents. We connect our clients with legal professionals who will create, review, and maintain employee handbooks, and who can review all other employment-related paperwork, such as offer letters and personnel files, to ensure they are compliant with appropriate federal, state, and municipal regulations.
- Existing Staff Management. We can update position descriptions, conduct and manage employee reviews, resolve household conflicts, reduce turnover, and create ongoing performance improvement plans.
- Compensation and Benefits Reviews. We provide our insight and knowledge on appropriate compensation and benefits to attract and retain employees.
